Return to Revenue.ie

ROS FAQ - Using the ROS System

       

   Select the question you require

		How can I use the Revenue On-Line Service (ROS)?
		What facilities are available?
		How do I gain access to the facilities available in ROS?
		What happens when I enter the Secure Services section of ROS?
		How do I make payments to Revenue using ROS?
		What is a Direct Debit Guarantee?
		How do I set up a ROS Debit Instruction?
		How do I know that my RDI payment has been accepted?
		Can I keep my existing Direct Debit arrangement and use ROS?
		I am a Tax agent. What facilities will be available for me?
		Are both on-line and off-line filing available?
		Why would individuals or agents use ROS to file their returns?

		How can I use the Revenue On-Line Service (ROS)?
		ROS gives our customers the option of conducting most of their business with Revenue over the internet. ROS customers will be able to file all of the major returns over the internet and have access to their Revenue account information. ROS delivers the functionality to pay tax liability by ROS Debit Instruction, Laser debit card or Online Banking (Online Banking is available for Income Tax only).
		What facilities are available?
		The following facilities are available on ROS: File a PSWT monthly return (F30) File a PSWT annual return (F35) File a DIRT Payment on Account return File a DIRT End of Year return File a DWT return File your Elevy return File your bi-monthly Vat return (Vat3) File your Vat Return of Trade Details File your monthly Employer Paye/Prsi return File your annual P35 return File part 1 of form P45 (1) Receive P2C'S (Tax Credit Certificates) through your ROS Inbox File an SSIA monthly return File an SSIA annual return (No Online version of this form) File a Betting Duty return Upload CAP Declarations File an Inheritance/Gift Tax Return (IT38) (No Online version of this form) File your Income Tax Return (Form 11) Upload your EU Savings Directive return (No Online version of this form) File your Vies return File your Intrastat return (No Online version of this form) File your Transit declaration File your Monthly RCT return (C30) File your Annual RCT declaration (C35) File your VAT on e-services return File for Vehicle Registration Tax (VRT) File a Form RR1 Make payments without returns for all taxes inclusive of Investment Undertaking Tax and Life Assurance Exit Tax Make payments with or without your returns by ROS Debit Instruction or Laser Make a payment using Online Banking for Income Tax Apply for and receive electronic copies of Statements of Account Access your ROS correspondence from your secure ROS Inbox accessible from your ROS Secure Services Search facility of All Items submitted by you via ROS via the "Information Services" tab Search facility of all Partially worked items in ROS via "Work in Progress" tab File a Form1 (Firms) File a Form RR1 You can also file a number of the returns listed above in an Offline mode using the ROS Offline Application. This can be downloaded from the 'Downloads' page at www.ros.ie
		How do I gain access to the facilities available in ROS?
		In order to gain access to the facilities available on ROS you must be a ROS customer and have retrieved your Digital Certificate. Select Register on the ROS home page and instructions on how to obtain your Digital Certificate are outlined. They can be found in the FAQ "How can I become a ROS Customer?" located in the "ROS Customers" section of the FAQs. Once your Digital Certificate is retrieved you gain access to these facilities by selecting Login on the ROS Home Page and following the login instructions.
		What happens when I enter the Secure Services section of ROS?
		You will be asked to enter your ROS password. This is the Certificate Password, which you set up when you retrieved your digital certificate. Entering this password authenticates you to the system. You will then be brought to your Services Page from which you can access the various ROS services.
		How do I make payments to Revenue using ROS?
		ROS users may pay their taxes using either Laser or ROS Debit Instruction. Users that are registered for Income Tax also have an option to make a payment using the Online Banking facility.
		What is a Direct Debit Guarantee?
		The Direct Debit Guarantee This is a guarantee provided by your own bank as a Member of the Direct Debit Scheme, in which Banks and Originators of Direct Debits participate. If you authorise payment by Direct Debit then Your Direct Debit Originator will notify you in advance of the amounts to be debited to your account Your Bank will accept and pay such debits, provided that your account has sufficient available funds If it is established that an unauthorised Direct Debit was charged to your account, you are guaranteed an immediate refund by your Bank of the amount so charged where you notify your bank without undue delay on becoming aware of the unauthorised Direct Debit, and in any event no later than 13 months after the date of debiting of such Direct Debit to your account. You are entitled to request a refund of any Variable Direct Debit the amount of which exceeded what you could have reasonably expected, subject to you so requesting your Bank within a period of 8 weeks from the date of debiting of such Direct Debit to your account. You can instruct your Bank to refuse a Direct Debit payment by writing in good time to your Bank. You can cancel the Direct Debit Instruction by writing in good time to your Bank.
		How do I set up a ROS Debit Instruction?
		Unlike Direct Debit, RDI is not a fixed monthly payment amount. With RDI the amount of the payment and when the payment is made are determined solely by the customer. RDI does not confer on Revenue a right to take money from a customer's bank account until each payment is initiated and authorised by that customer. In order to make a payment you must set up a ROS Debit Instruction using the ROS system. You will be asked to enter the details of the bank account from which you wish the payments to be debited i.e. Account Name, Sort Code and Account Number. You will be asked to indicate which tax type you wish to pay from this account. It will be possible to pay more than one tax type from the same account. You will be asked to sign the Debit Instruction with your digital certificate and send the form to ROS. Once you have submitted these details on-line, you will be permitted to file returns immediately for the relevant taxes. Some bank accounts require that 2 signatures be appended to a payment instruction. If you have such an account, we can now provide you with an on-line facility to set up the ROS Debit Instruction using Dual Signatures. We also provide a facility on ROS where you can print the instruction form and have it manually signed by both signatories. You can then send it to: ROS Payment Support Unit, Collector-General's Office, Sarsfield House, Francis Street, Limerick.
		How do I know that my RDI payment has been accepted?
		You will receive an acknowledgement of payment in your inbox.
		Can I keep my existing Direct Debit arrangement and use ROS?
		As an existing Direct Debit customer you can continue to have deductions made under the standard Direct Debit scheme every month. In addition, you can submit your annual return using ROS together with any balancing payment due thereon. {Note: on completing the annual return you must declare your total liability for the period, but when finalising the payment screen please make sure that you enter only the amount of the balance of payment due, i.e. make the necessary adjustment for the payments you have already made}. Further information regarding Direct Debit services is available by contacting: Direct Debit Unit, Collector-General, Sarsfield House, Limerick. Tel: 1890 20 30 70 Fax: (065) 9054998. Email: cgdd@revenue.ie
		I am a Tax agent. What facilities will be available for me?
		You are able to carry out all of the ROS functions on behalf of all of your clients, which have been recorded as such on the Revenue register for the particular type of tax. You are able to gain access to the Revenue information for each of your clients - by means of either, requesting and receiving a Statement of Account or by means of access to the online Customer Information Service.
		Are both on-line and off-line filing available?
		A facility for you to complete the following forms offline is available P30 P35 VAT3 Income Tax Return (Form 11) Corporation Tax Return (CT1) Part 1 of the P45 (1) EU Savings Directive DWT Return PSWT Return (F35) SSIA Return (Annual) Intrastat RCT35 VIES Statements VRT 40 Vehicle Birth Cert Vehicle Registration Form IT38 Offline payments (for Form 11 only) Form1 (Firms) Form RR1 If you are interested in using this facility, you may either download from the "Downloads" screen accessible from www.ros.ie or contact the ROS Information Desk at 1890 201 106 to obtain the free software you will require on your machine.
		Why would individuals or agents use ROS to file their returns?
		ROS provides you with a faster and more immediate service to enable your tax returns to be filed from work or from home, day or night, providing you, customers and practitioners alike, with round the clock access to Revenue. If you file your tax return early, we will ensure that the payment amount is not debited from your bank account before the due date for payment unless otherwise specified.

Skip Navigation Footer Revenue Home | FAQs | Help | Accessibility

Terms & Conditions | Privacy Policy | Certificate Policy Statement | Certification Practice Statement

Eolas as Gaeilge