ROS FAQ - ROS Information Services Close FAQ Window  Return to FAQ Index
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Question 1 What is available in ROS Information Services?
Question 2 How much information is available?
Question 3 Is the information up to date?
Question 4 Can I view my present financial position with Revenue?
Question 5 What do I do if I want to query any of the information?
Question 6 How do I get a print-out of this information?
Question 7 Can I see details for all my registrations on the same screen?
Question 8 What statements of account can I request?
Question 9 What is contained on the statement of account produced?
Question 10 How do I request a statement of account?
Question 11 How is the statement of account produced?
Question 12 Do I need any special equipment or software to view the statement of account?
Question 13 How can I view details of Payments made to Revenue?
Question 14 What Payments information can I view?
Question 15 How can I view details of Returns filed or due to Revenue?
Question 16 What Returns information can I view?
Question 17 How can I view details of Refunds & Repayments made by or due from Revenue?
Question 18 What Refunds & Repayments information can I view?
Question 19 How can I view details of my Registrations?
Question 20 What Registration information can I view?
Question 21 How can I view details of Charges & Collections made by Revenue?
Question 22 What Charges & Collections information can I view?
Question 23 What is the Event List?
Question 25 Can I view a list of items submitted via ROS ?
Question 26 What information will I see for Items submitted via ROS?
 




    What is available in ROS Information Services?  
    You can use the ROS Information Services to view various elements of your information, as stored on Revenue's files. You can request a Statement of Account for any of your tax registrations, view details of Payments you have made, Returns due or filed, Refunds and Repayments made or due to you by Revenue, detailed information about any of your Tax Registrations, lists of Charges and Collections, view a chronological list of activity on any of your tax registrations and view a list of all items submitted to Revenue via ROS. Top of page
    How much information is available?  
    The ROS Information Services will store information for the current and previous two complete tax years. Top of page
    Is the information up to date?  
    This information will usually reflect the Revenue position at close of business on the previous day. Once the daily processing has been completed on the main Revenue systems the information will be extracted from Revenue's files and copied into ROS. Each Search Results screen will always show the date on which this extract took place i.e. "Information correct as at: (say) 09/04/2001". Top of page
    Can I view my present financial position with Revenue?  
    Yes. Simply click on the Info Services tab and you will see your current overall balance with Revenue. This figure is the total outstanding for all years and covers all tax registrations for which you are authorised to view using ROS. Although you can only view details for the current and previous two complete tax years, this figure does include all amounts for all years. Top of page
    What do I do if I want to query any of the information?  
    As this information is about your own details you should contact your own Tax Office if you wish to query any of the details. The ROS Helpdesk (01 738 36 99) will answer any ROS related queries you may have. Top of page
    How do I get a print-out of this information?  
    To print the results of any search simply click the print button on your browser. This will print a copy of the results screen. Top of page
    Can I see details for all registrations on the same screen?  
    Only on the Registration Details screen. The search results screen for each of the other options will only show details for a specific registration, for a particular tax type. You will only be able to view details for registrations that you are authorised to view using ROS. Top of page
    What statements of account can I request?  
    You can choose the tax type for which the statement should be produced and you can also request a date within the last two years from which the statement is required. The statement that will be produced will cover the period from the start date up to the current date. Top of page
    What is contained on your statement of account?  
    Your statement will cover a tax type and will refer to a period from a start date to the current date. It will contain for that tax and that period:

  • A list in chronological order of all liabilities incurred
  • Any amendments to these liabilities
  • All payments made in respect of these liabilities
  • The balance outstanding at the end of the period
  • Top of page
        How do I request a statement of account?  
        You simply enter the tax type, the registration number and the start date on the appropriate input fields. The statement of account will be produced for that tax and for the period from the start date to the current date. Top of page
        How is the statement of account produced?  
        The statement of account is produced by the main Revenue computer system. We will send you an e-mail message to inform you that a new item of correspondence is available in your Inbox. You can then view the statement of account from your Inbox. The statement of account will be stored in your Inbox as a .pdf document. Top of page
        Do I need any special equipment or software to view the statement of account?  
        Yes. You will need Adobe Acrobat Reader to be able to open and read the .pdf version of the statement of account. This software can also be downloaded for free from the Adobe website. The address of this site is www.adobe.com. You can also gain access to the Abobe site through the ROS System Requirements page. Top of page
        How can I view details of Payments made to Revenue?  
        To view details of payments made to Revenue simply click on the Payments option in Info Services, enter details for the required tax type, registration, the start and end dates for the period(s) required and click the "Go" button. Top of page
        What Payments information can I view?  
        The Search Results screen for the Payments option will display the following information for all payments received by Revenue: Date Lodged, Receipt No, Payment Method, Bank Account and Cheque No and the Amount of the payment. Top of page
        How can I view details of Returns filed with, or due to, Revenue?  
        To view details of Returns filed with, or due to, Revenue simply click on the Returns option in Info Services, enter details for the required tax type, registration, the start and end dates for the period(s) required and click the "Go" button. Top of page
        What Returns information can I view?  
        The Search Results screen for the Returns option will display the following information for all Returns issued and/or received by Revenue (outstanding Returns are highlighted in red): Return Type, Start and End dates for the period to which the Return refers, the date the Return issued, the due date and the date the Return was received by Revenue. Top of page
        How can I view details of Refunds & Repayments made by or due from Revenue?  
        To view details of Refunds & Repayments made by or due from Revenue simply click on the Refunds & Repayments option in Info Services, enter details for the required tax type, registration, the start and end dates for the period(s) required and click the "Go" button. Top of page
        What Refunds & Repayments information can I view?  
        The Search Results screen for the Refunds & Repayments option will display the following information for all Refunds or Repayments made by Revenue: Refund or Repayment type, Start and End dates for the period to which the Refund/Repayment refers and the amount of Refund/Repayment. Top of page
        How can I view details of my Registrations?  
        To view details of your Tax Registrations simply click on the Registration Details option in Info Services. Top of page
        What Registration information can I view?  
        The Search Results screen for the Registration Details option will display the following information for all tax registrations which you are authorised to view using ROS: Tax Type, Registration No, Dates the registration started or ceased and the overall outstanding balance for that registration (in punts and euros). Top of page
        How can I view details of Charges & Collections made by Revenue?  
        To view details of Charges & Collections made by Revenue simply click on the Charges & Collections option in Info Services, enter details for the required tax type, registration, the start and end dates for the period(s) required and click the "Go" button. Top of page
        What Charges & Collections information can I view?  
        The Search Results screen for the Charges & Collections option will display the following information for all payments received by Revenue: Charge type, Start and End dates for the period to which the Charge refers, Liability, Collections (payments made) and the Payment due date. Top of page
        What is the Event List?  
        The Event List is a chronological listing of all your Revenue activity for any of your registrations. This is the facility to see all events listed together. It will show the type of event, the date of the event, the amount involved and receipt number (if this was a financial event). The list is sorted in descending date order (newest event at the top). Top of page
        Can I view a list of items submitted via ROS?  
        Yes. Click on text/tab "Items submitted via ROS" and you will be presented with information services search facility. Enter the criteria for your search and a history list of items will be presented to you. Top of page
        What information will I see for Items submitted via ROS?  
        The Search Results screen for the "Items submitted via ROS option" will display the following information for all items that have been submitted to Revenue via ROS: the type of item submitted, Period End date, Registration Number and Name, the name of the certificate that Prepared the item (If Applicable), the First Signature that was applied to the item, the Second Signature (If Applicable) that was applied to the item and the Date the item was submitted. Top of page